Support

Email support@tastbudz.com. Tell us your username and, if your question is about something on Tastbudz, a link to it or the name of the dish and restaurant. We read every message sent to that address.

Requests about your personal data are covered by our Privacy Policy and can also go to privacy@tastbudz.com. To report a security problem, see Security.

Tastbudz is made by Tastbudz LLC, in the United States.

Every rating, photo and profile on Tastbudz can be reported, on the website and in the app: look for Report, or the flag icon, next to it. Choose a reason, add anything that will help us understand the problem, and send it. You need to be signed in to report. A dish or restaurant whose details are wrong can be flagged the same way.

What happens next. We review every report about a rating, a photo or a user within 24 hours. Anything that breaks our Terms of Service is removed, and anyone who posts objectionable content or abuses other people is removed from Tastbudz.

You can also report something by email: send a link to it, and what is wrong, to support@tastbudz.com.

Choose Block on the person’s profile. In the app you can also block someone from one of their ratings. Once you block someone, their ratings, photos and profile are hidden from you, any follow between you is removed, and our moderators are told, so that they can check whether anything else needs doing. You can unblock someone at any time from your settings.

You can delete your Tastbudz account at any time, without asking us. It takes a minute, and it cannot be undone.

On the website:

1. Sign in to Tastbudz.
2. Open Settings, then Account.
3. Next to Delete account, choose Delete.
4. Enter your password if your account has one, type your username to confirm, and choose Delete my account.

In the app: in the Tastbudz app for iPhone or Android, open the Profile tab, choose Delete account at the bottom of the screen, and confirm the same way.

If you signed up with Sign in with Apple, delete your account from the Tastbudz iPhone app. The app asks you to sign in with Apple one more time, so that we can disconnect your Apple ID from Tastbudz, as Apple requires.

If you can’t do it yourself — you can’t sign in, or your account uses Sign in with Apple and you don’t have an iPhone — email support@tastbudz.com with your username or the email address on your account. We confirm every request by writing to the email address on the account before we delete anything, and we delete the account within 30 days.

What is deleted: your name, email address and password, the link to any Google or Apple sign-in, your bio, city and profile picture, the photos you uploaded, your lists, who you follow and who follows you, your food preferences, your notifications and your past usernames. You are signed out on every device.

What is kept, linked to nobody: your ratings, with their scores and notes, which show as Anonymous because the dish averages other people rely on are built from them; the dishes and restaurants you added; the helpful votes you gave; your points and achievements; records of reports and moderation decisions; and usage records. If you want your notes removed too, write to us before you delete your account.

How long copies last: abuse-prevention records, which hold only a salted hash of your network block, are deleted after 30 days, as they always are. Our database backups expire on their own schedule, within 12 months, and deleted photos are erased from our storage after 30 days. More detail is in our Privacy Policy.